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Frequently Asked Questions

(FAQs)

Q: When will I get access to see my child’s grades and attendance?

A: For access contact your local school.

Q. When will students have access to the Home Base Portal?

A. Access for students will be based on the components available in Home Base during this school year.  Parents will be informed when access to students becomes available.

Q: What happens if I can’t locate the letter that has my child’s access codes on it?

A: Parent will need to contact the school to receive the access ID and password.

Q: Will I have to login in to different accounts to see each of my children’s information? 

A: No.  The Home Base Portal uses Single Sign-On, so parents only have to create one account and then link each of their children to the parent’s account.

Q: What if I can’t remember my username and password?

A: Click on “Having trouble signing in?” on the Home Base Portal login page. You will be asked to enter your username to reset your password. You will need to enter your e-mail address if you have forgotten both your username and your password. Information will be sent to your e-mail address.

Q: What is the web page for the parent portal?

A: https://cumberland.powerschool.com/public/home.html

Q: Where can I find the CCS Home Base/PowerSchool portal link?

A: Visit: http://www.ccs.k12.nc.us/parents

Q: How do I add my student to my Parent Portal Account?

A: You must have an access code and password for each of your children.  After creating your Portal account, you can link your children.  Parents can add students by clicking on the Account Management link in the Portal and selecting ADD students.

Q: How do I change my password?

A: Login to the Portal and click on Account Management.

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Published by Pamela Phelps on November 20, 2016
        
Cumberland County Schools
2465 Gillespie Street • Fayetteville, NC 28306
910.678.2300
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